Privacy Policy

Information after Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR) and others Privacy laws


1./ Who is responsible for data processing and who can I contact?

Responsible:

Name:              novomind messaging GmbH, Sylvia Tantzen, Frank Wulf

Adress:          Bramfelder Chaussee 45, 22177 Hamburg

Telephone:            +49 (040) 80 80 71-0

E-Mail: info@novomind-messaging.com

2./ What do we use to process your data and on what legal basis? / Can you deny the survey?

Our website collects a series of general data and information with each call made by you or an automated system. This general data and information is stored in the log files of our server. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses our website, the sub-web pages accessed via an accessing system on our website, the date and time of access to the Internet site, an Internet Protocol (IP) address, the accessing system’s Internet service provider and other similar data and information that may be used in the event of attacks on our IT systems. When using this general data and information, we draw no conclusions about the person concerned. Rather, this information is needed in order to correctly deliver the contents of our website, to optimize the content of our website and to promote it, to ensure the continued functioning of our IT systems and the technology of our website, and to prosecute law enforcement authorities in the event of a cyberattack provide necessary information. This anonymously collected data and information is therefore statistically evaluated by us on the one hand and furthermore with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.

2.1 For the fulfillment of contractual obligations / On the basis of consent

We use personal data (eg name, address, e-mail address, telephone number, nationality, company name, legitimacy data, customer number), which you voluntarily provide in connection with the conclusion of a contract or the initiation of a contract (eg via our Day test form, for the application, to contact via e-mail), due to the associated consent (Article 6 paragraph 1 a DSGVO). These data are then processed by us in consideration of the legal regulations (for example of the BDSG, the TMG and the DSGVO). The personal data that is transferred to the data controller results from the respective input mask used for registration or contact or from your decision as to which information you wish to provide to us.

We process the data required to fulfill a contract or to carry out pre-contractual measures (for example to answer your questions about the product or a financing option) (Article 6 (1) (b) GDPR).

You have the opportunity to register on our website for a 30-day test and create a user profile. After registering on our website, we collect and process the following data in addition to the data transmitted to you by your internet browser:

  • Date and time of registration
  • Your first name and last name
  • A freely selectable portal name
  • Your email address

In this context, you will also be asked to give a password to ensure the security of your account and the legitimacy of your order.

Without providing the personal data, we can not fulfill our contractual obligations (for example, shipping the ordered goods, invoicing, providing our guidance, asserting and / or defending against claims, correspondence with you). Nor can we answer your inquiries.

2.2 In the context of balance of interests(Art. 6 Abs.1 f DSGVO)

In the context of balance of interestsIf necessary, we process your data beyond the actual fulfillment of the contract for the protection of legitimate interests of us or third parties (for example):

  • Review and optimization of requirements analysis and direct customer approach procedures;
  • Advertising or market and opinion research, as far as you have not objected to the use of your data;
  • Asserting legal claims and defense in legal disputes;
  • Address checks, detection of typos;
  • Ensuring the IT security and IT operations of our company;
  • Prevention and investigation of criminal offenses;
  • For the operation of our website (including the integration of social plugins);
  • Video surveillance serves the collection of evidence in criminal cases or for proof of dispositions and deposits z. B. at ATMs. They thus serve the protection of customers and employees as well as the exercise of the house right;
  • Measures for business management and further development of services and products.

This processing of your aforementioned data is necessary for the protection of the legitimate interests of us (in accordance with Article 6 paragraph 1 f of the GDPR) and is justified by a balance of interests in our favor. Without the use of this data, we can not provide you with direct mail. We only use your direct marketing data for our services if you have agreed to it (or have not objected to it) and your consent has not been revoked. We also make sure through the chosen communication channels for advertising (for example, post, e-mail) that they mean the least possible disruption to you.

3./ Who works with the data?

The personal data will be used exclusively by the parties involved in the execution of the contract; These are employees in our company.

Our processors (Article 28 GDPR, basis for this: Art. 6 (1) (a) and (b) GDPR) may also receive data for these purposes (eg hosters). These are companies in the categories IT Services, Logistics, Printing Services, Telecommunications, Legal & Tax Advice, Accountants, Debt Collection, Consulting & Consulting, Sales & Marketing. We store the received data predominantly on our in-house servers, in parts however also on servers of here specialized service providers within Germany.

There is no disclosure of data to third parties who are not involved in the contract. In particular, no transfer of personal data to a third country or international organization takes place.

4./ How long will your data be stored?

4.1

If necessary, we process and store your personal data only for the period necessary to achieve the purpose of the storage or as provided by the European directives and regulations or any other legislator in laws or regulations, which is subject to the controller has been. In § 147 AO, for example, a ten-year storage obligation is regulated.

If you have given your consent to the processing of personal data (Article 6 paragraph 1 a GDPR), we delete your personal data at the latest, as soon as you revoke your consent and if there is no other legal basis for processing.

4.2

If the storage purpose is omitted or if a storage period prescribed by the European directives and regulations or any other relevant legislature expires, the personal data will be routinely and in accordance with the statutory provisions blocked or deleted, if they are no longer required to fulfill the contract or to initiate a contract.

4.3

In addition, we are subject to various statutory storage and documentation obligations, which result, inter alia, from the HGB *, the AO *, the KWG *, and the AMLA *.

5./ Is there an automated processing?

We do not make a decision within the meaning of Art. 22 GDPR that is based solely on automated processing – including profiling – and / or that has legal effect on you or that affects it in a similar manner.

6./ Data protection for applications and in the application process

We collect and process the personal data of applicants for the purpose of processing the application process (Art. 6 (1) a and b DSGVO). The processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents by electronic means, for example by e-mail, to the controller. If you enter into an employment relationship with us, the transmitted data will be stored for the purpose of the employment relationship in compliance with the legal requirements. If no employment contract is concluded with the applicant, the application documents will be automatically deleted two (2) months after the announcement of the rejection decision, provided that deletion does not prejudice any other legitimate interests of the controller. Other legitimate interest in this sense, for example, a burden of proof in a procedure under the General Equal Treatment Act (AGG).

7./ Which data protection rights do you have?

You have a right to information under Art. 15 GDPR, the right to a correction under Art. 16 GDPR, the right to cancellation under Art. 17 DSGVO, the right to restriction of processing under Art. 18 GDPR, the right of data transferability from Art 20 DSGVO and the right under Art. 21 GDPR to object to the processing of your data. A consent granted for the processing of data can be revoked at any time (Art. 7 GDPR).

In addition, you have a right of appeal to a data protection supervisory authority (Art. 77 GDPR), in comparison to Section 8. /.

The revocation / your request should be sent to:

Name:              novomind messaging GmbH, Sylvia Tantzen, Frank Wulf

Adress:          Bramfelder Chaussee 45, 22177 Hamburg

Telephone:             +49 (040) 80 80 71-0

E-Mail: info@novomind-messaging.com

8./ Right of appeal

You have the right to complain to a regulator, particularly in the country where you are currently located or where your job is or where a suspected breach has been committed, if you believe the processing concerns you personal data violates the GDPR.

The responsible supervisory authority for Hamburg is:

The Hamburg Commissioner for Data Protection and Freedom of Information

Klosterwall 6 (Block C), 20095 Hamburg

Tel.: (040) 4 28 54 – 40 40

E-Fax: (040) 4 279 – 11811

E-Mail: mailbox@datenschutz.hamburg.de

9./ Use of cookies

We use cookies to make the visit to our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies used are deleted from the hard disk after the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called long-term cookies). These cookies are used to greet you with your username and, in the event of subsequent orders, you do not need to enter the password again or fill out forms with your data. It is not permitted for external third parties to collect, process or use personal data via cookies via our website. You can set your browser so that you are informed about the setting of cookies. You can then decide on a case-by-case basis or rule out the acceptance of cookies. The non-acceptance of cookies may limit the functionality of the online shop.

10./ Use of Google Analytics

Our website uses Google Analytics, a web analytics service of Google Inc., hereinafter referred to as “Google”. Google Analytics uses cookies, as indicated above. The information generated by the cookie about your use of this website is as a rule transmitted to and stored by Google on a server in the USA. If IP anonymisation is activated on this website, Google will previously truncate your IP address in Member States of the EU or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transmitted to and truncated by a Google server in the USA. Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website usage and internet usage to us. Google will not associate the IP address transmitted by Google Analytics from your browser with any other data held by Google. You can prevent the storage of cookies by selecting the appropriate setting on your browser. However, please note that if you do so, you may not be able to use the full functionality of our website. Furthermore, you can prevent Google’s collection of data generated by the cookie and relating to the use of our website and the processing of such data by Google by downloading and installing the browser plugin available at the following link (current link is: tools.google.com/dlpage/gaoptout). Further information on Google Analytics is available at: www.google.com/intl/de/analytics/privacyoverview.html.

In view of the discussion concerning the use of analytics tools with complete IP addresses, please note that this website uses Google Analytics with the extension “_anonymizeIp()” so that your IP address will be further processed only in a truncated form to exclude any direct connection to the user’s personal identity.

11./ Google Plus

This website uses Google Plus, which is also offered by Google. When you visit a page on this website that contains such a button, your browser will establish a direct connection to Google’s servers. The content is transmitted by Google directly to your browser and incorporated by him into the website. We therefore have no control over the amount of data Google collects from the button. According to Google, no personal data is collected without a click on the button. Only logged in members, such data, including the IP address, collected and processed. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for the protection of your privacy, please refer to Google’s Privacy Policy. If you are a Google Plus member and you do not want Google to collect information about you from our website and link it to your member data stored on Google, you must log out of Google Plus before visiting our website.

13./ Facebook

Our website also uses so-called social plugins (“Facebook plug-ins”) of the social network facebook.com, which is operated by Facebook Inc. (“Facebook”). The Facebook plugins are recognizable by one of the Facebook logos or are marked with the addition “Facebook Social Plugin”. If you visit a page on our website that contains such a Facebook plug-in, your browser establishes a direct connection to the Facebook servers. The content of the Facebook plugin is transmitted by Facebook directly to your browser and incorporated by the latter into the website. We therefore have no influence on the amount of data that Facebook collects with the help of this Facebook plug-in and therefore inform you according to our knowledge. By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the Facebook plugins, for example, press the Like button or leave a comment, the information is transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook (for example, at https://de-de.facebook.com/full_data_use_policy).

If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website.

14./ Xing

Our website uses social plugins (“Xing-Plugins”) of the social network xing.com (“Xing”), which is operated by XING AG, Hamburg. The Xing plugins are recognizable by one of the Xing logos or are marked with the addition “Xing”.

If you visit a website of our website that contains such a Xing plugin, your browser establishes a direct connection to the Xing servers. The content of the plugin is transmitted by Xing directly to your browser and incorporated by him into the website.

By integrating the Xing plugins, Xing receives the information that you have accessed the corresponding page of our website. If you are logged in to Xing, Xing can assign the visit to your Xing account. The purpose and scope of the data collection and the further processing and use of the data by Xing, as well as your rights and options to protect your privacy can be viewed at https://www.xing.com/privacy.

If you are a Xing member and do not want Xing to collect data about you via our website and associate it with your member data stored on Xing, you must log out of Xing before visiting our website.


15./ Google AdWords

We use the online advertising program “Google AdWords” and conversion tracking in the context of that program. Google conversion tracking is an analytical service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an advert placed by Google, a cookie for conversion tracking is stored on your computer. These cookies expire after 30 days, do not contain any personal data and are, therefore, not used to identify you personally.

If the cookie has not yet expired when you visit certain pages of our website, Google and we will recognise that you clicked on the advert and were transferred to that page.

Each Google AdWords advertiser receives a different cookie. It is, therefore, impossible for AdWords advertisers to track cookies via their websites. The information collected by the conversion cookie is intended to provide conversion statistics to AdWords advertisers who have opted for conversion tracking. This provides the advertisers with information on the total number of users who have clicked on their advert and were transferred to a page connected with a conversion tracking tag. However, advertisers will not obtain any information that can identify users personally.

If you wish to opt out of tracking, you can prevent the installation of cookies by selecting the appropriate setting on your browser (disable option). Then, you will not be included in the conversion tracking statistics.

For further information and Google’s privacy policy, please visit:
www.google.de/policies/privacy/.

16./ Youtube

Our website uses YouTube’s social plug-ins (“YouTube plug-in”) operated by Google Inc., San Bruno, California, USA.

If you visit a page of our website that contains such a Youtube plugin, your browser connects directly to the servers of Youtube. The content of the Youtube plugin is transmitted by Youtube directly to your browser and integrated into the page. Youtube will be informed, which special page of our website you visited, even if you do not have a Youtube profile or are currently not logged in to Youtube. This information (including your IP address) is transmitted from your browser directly to a Youtube server in the USA and stored there. If you are logged in to Youtube, Youtube can immediately assign your visit to our website to your account. If you are also logged in to your YouTube account, YouTube would allow you to associate your browsing experience directly with your personal profile.

For more information about YouTube’s collection and use of your data, please read the privacy policy at https://policies.google.com/privacy?hl=en&gl=en

If you are a Youtube member and do not want Youtube to collect data about you via our website and link it to your member data stored on Youtube, you must log out of Youtube before visiting our website.

17./ Instagram

This website also uses Instagram social plugins (“Instagram Plugins”) operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

When you visit a page on our website that contains such an Instagram plug-in, your browser connects directly to Instagram’s servers. The content of the Instagram plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is sent from your browser directly to an Instagram server in the US and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the Instagram plugins, for example, pressing the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information will also be posted on your Instagram account and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this respect and setting options for the protection of your privacy, please refer to the privacy policy of Instagram: https://help.instagram.com/155833707900388/

If you do not want Instagram to directly map the data collected through our website into your Instagram account, you’ll need to log out of Instagram before visiting our website.

18./ Twitter

Our website also uses social plugins from the social network of Twitter. Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. When you visit our pages with Twitter plug-ins, a connection is established between your browser and Twitter’s servers, with data already being posted to Twitter be transmitted. If you have a Twitter account, this data can be linked to it. If you do not wish to associate this information with your Twitter account, please log out of Twitter before visiting our page. Interactions, especially clicking on a “re-tweet” button will also be shared with Twitter. Find out more at https://twitter.com/privacy.

19./ LinkedIn

Our website uses social plugins (“LinkedIn plugins”) from the social network linkedin.com (“LinkedIn”), which is operated by the LinkedIn Ireland Unlimited Company, Ireland. The LinkedIn plug-ins are recognizable by one of the LinkedIn logos or are marked with the addition “LinkedIn”. When you visit a website on our website that contains such a LinkedIn plug-in, your browser establishes a direct connection to the LinkedIn servers. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated by this into the website. By integrating the LinkedIn plugins LinkedIn receives the information that you have accessed the corresponding page of our website. If you are logged in to LinkedIn, Xing can associate the visit with your LinkedIn account. The purpose and scope of the data collection and the further processing and use of the data by LinkedIn, as well as your rights and options to protect your privacy can be viewed at https://www.linkedin.com/legal/privacy-policy?_l=en_EN.

If you are a LinkedIn member and do not want LinkedIn to collect information about you through our website and associate it with your membership information stored on LinkedIn, you must log out of LinkedIn before visiting our website.